Privacy Policy

This privacy policy sets out how Nour Journey Company uses and protects any information that you might give when you use this website or place an order.

Nour Journey Company is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Nour Journey Company may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

We may collect the following information:

• name and surname
• contact information including email address
• demographic information such as postcode preferences and interests
• other information relevant to customer surveys and/or offers

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email.

If you subscribe to any of our newsletter or email correspondence, you can unsubscribe at any time with a click on the link provided in every email we send you. 

This is because we add an unsubscribe footer to every email sent to our subscribers (such as yourself).

Once you click on the unsubscribe link in the footer, you will be immediately directed to a page where you can manage your subscription by resigning from further email offers or remaining subscribed.

When you click on the “Unsubscribe” option, your email address will be instantly removed from the mailing list and all further communication will cease. 

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. 

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. 

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Third parties, including Google, Facebook, and Twitter may use cookies, web beacons, and similar technologies to collect or receive information from our website and use that information to provide measurement services and target ads across the internet.

We use re-marketing to advertise across the internet via third party cookies and identifiers. This includes the use of Google Analytics cookie.

To opt out of Ad targeting on Facebook, visit https://www.facebook.com/ads/website_custom_audiences/

To opt out of Google’s use of cookies, visit http://www.google.com/settings/ads

To opt out of Twitter’s use of cookies, visit https://support.twitter.com/articles/20170405

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us via using the “Contact Us” page.